Support & FAQ

Home Care Select supplies and installs personal assistant devices in your home and also a range of accessories to help seniors stay at home longer 

Please see our product range here and our service plans here 

A home equipped with lighting, heating, and electronic devices that can be controlled remotely by smartphone, computer or Google device

Smart devices are voice activated electronics that understand simple commands spoken out loud that help in daily activities

Yes GPS watches and fall detection pendants. We can also advise on other smart device connection in the home

Yes for personal home assistants but no for the watches 

Google Home is intended to work with an active, secure internet connection provided by Wi-Fi

Yes to download an app to setup and control the Google Home device

A fall detector can help detect a fall via a wearable device and get you help even when you can’t push the SOS button by dialling a pre-set mobile number

The pendant uses a combination of accelerometers, sensors, and algorithms to sense when the wearer falls down

Please see our product range here and our service plans here 

Please see our product range here and our service plans here 

Please see our product range here and our service plans here 

Depends on functions required but from an hour plus

The GPS watch uses GPS – Global Positioning System to determine your exact location through a process called triangulation

Can’t find what you need? Our customer care team is here.